Frequently Asked Questions

We have made significant changes to our service offerings. Please see the details of these changes here. We have not yet updated this FAQ to address these recent changes, but we'll be updating it as soon as possible (and will remove this notice when done). If you have any questions, please contact PCGS Customer Service at 800-447-8848 or [email protected].

Getting Started

How do I submit to PCGS for grading and authentication?
PCGS offers two ways to submit for grading and authentication. You may either join the Collectors Club or locate a PCGS Authorized Dealer to submit on your behalf.
 
How much does it cost to get coins graded by PCGS?
The fees associated with submitting to PCGS for grading and authentication will vary based on the type of coins, declared value per coin, and the estimated turnaround time. Visit our website, PCGS Services and Fees, to review current fees. Fees listed are on a per coin basis. In addition to grading fees, each submission form will incur shipping and handling charges.

If you opt to submit through a PCGS Authorized Dealer, please contact them directly to determine your submission cost.

 
How can I sign up for the PCGS Collectors Club?
PCGS offers three ways for you to join the Collectors Club.
  • Credit card orders may be processed online through the PCGS store
  • Check or money order memberships can be mailed to: PCGS, P.O. Box 9458, Newport Beach, CA 92658
  • Contacting PCGS Customer Service at (800) 447-8848
 
Where can I find step-by-step submission instructions?
Submission Guidelines are located on the PCGS website.
 
Can I send my submissions the same day I sign up for Collectors Club?
Collectors Club members who purchase a Silver membership may utilize Submission Guidelines and Submission Forms located online for immediate submission. A Silver membership packet will also be sent in the mail.

Gold, Platinum, and Diamond members must wait until the membership kit arrives in the mail. You may start the process by utilizing the Submission Guidelines and Submission Forms located online. Once the kit arrives, locate the Collectors Club voucher and attach to your completed submission form.

 
How do I get my Collectors Club voucher?
PCGS mails a membership kit to all new Collectors Club members. For Gold, Platinum, and Diamond members, a voucher will be included. From time of purchase, it generally takes an estimated 7-10 business days to leave PCGS headquarters.
 
What will I receive in my Collectors Club membership kit?
The documents sent in the Collectors Club membership kits will be tailored to our current service and offerings at the time you join. Items that remain constant are: submission forms, services and fees flyer, and step-by-step Submission Guidelines. Gold, Platinum, and Diamond membership kits will also include a voucher for complimentary coin gradings.
 
What are the rules and regulations to use a Collectors Club voucher?
The Collectors Club voucher may be applied to either the Regular Standard or Regular Secure service. You may submit your coins for either Raw, Crossover or Regrade service. You cannot submit U.S. and World coins together and you cannot submit raw coins, Crossovers, or Regrades on the same submission form.

Voucher is not valid for Mint Errors, Special Issues, First Strike fees, Variety Attribution fees, Oversized Holder fees, Secure Crossover fees or coins valued over $3,000. Additional information may be located with the Submission Guidelines.

 
Can I submit Collectors Club voucher submissions at different times or must I submit all at once?
All coins must be submitted at the same time. If you submit fewer coins than your voucher allows, you will forfeit the remaining complimentary submissions.
 
Can I submit additional coins on the same invoice as my Collectors Club voucher submission?
Yes. As long as each coin follows the requirements listed in the Submission Guidelines. For each additional coin, you will be responsible for the corresponding fees.
 
What happens if I forgot to send my Collector Club voucher with my submission?
The order will be delayed and possibly placed on hold until the voucher and/or voucher number are received. PCGS will make every effort to locate the necessary information internally, but may contact you for additional assistance. Once the missing information is provided, the order will continue forward.
 
Does my Collectors Club voucher expire?
The Collectors Club voucher is valid for the term of the original membership only. Please refer to the expiration date printed on the voucher.
 
Can I mix types of services?
Only one type of service is allowed per form. There are four different service types:
  • PCGS Standard – U.S. coins
  • PCGS Standard – World coins (Modern Only - 1965 to date)
  • PCGS Secure – U.S. coins
  • PCGS Secure – World coins
Note: Any coin valued at $50,000 or higher.
 
Can I mix type of submission?
Only one type of submission is allowed per form. The three options include:
  • Grading (raw)
  • Crossover (coins currently graded and in another third-party grading company’s holder)
  • Regrade (coins currently in a PCGS holder)
 
Can I mix Service Levels?
PCGS requires you to separate your submissions based on service level. You can only choose one service level per submission form.
 
What is a Grading (raw) submission?
Coins not currently encapsulated in a third-party grading company’s holder are considered raw.
 
What is a Regrade submission?
Coins currently encapsulated in a PCGS holder are considered Regrades. Submit Regrades in their original PCGS holders. The coins will be removed from their holders by PCGS and go through the grading process as raw coins. Your coin will then get holdered with either the same grade or with a higher grade in a new PCGS holder. You do not have the option of keeping the original holder.
 
What is a Crossover submission?
A Crossover is a coin submitted for grading that has been previously graded by another third-party grading company and is currently encapsulated in their holder.
 
Can I retain the CAC sticker on my PCGS holdered coin upon resubmission?
No. You do not have the option of keeping the original holder or the CAC sticker. All PCGS holdered coins submitted for Regrade will be removed from their holders by PCGS and go through the grading process as raw coins. Your coin will then get holdered with either the same grade or with a higher grade in a new PCGS holder.
 
If I remove a coin from a PCGS holder, will it still be considered a Regrade?
No. Once a coin is removed from a PCGS holder, it will be considered a “raw” coin upon resubmission. The prior grade is no longer valid.
 
If I remove a coin from a PCGS holder, will the grade still be guaranteed?
No. The PCGS Guarantee of Grade and Authenticity does not apply to any coin which has been removed from the PCGS holder or any coin for which the PCGS holder shows evidence of tampering.
 
How do I submit a Crossover (coin graded by another third-party grading service)?
The Crossover service is for coins previously graded by another third-party grading service. Submit your Crossover coins in their original holders and be sure to fill in the minimum grade and certification number on the submission form. If your coin does not meet or exceed the minimum grade, it is returned to you in its original holder with no change in grade.

PCGS will holder your coin only if it meets or exceeds the current grade on the holder per the PCGS Grading Standards unless a lower minimum grade is specified. You cannot specify a higher minimum grade than what is currently on the holder. If you leave this area blank on the form when requesting Crossover Service, PCGS will assume the minimum grade is the grade currently on the holder. Indicate one of the following in the Minimum Grade column:

  • “CURRENT” – Requests coins to cross at grade listed on holder
  • “ANY” – Requests coins to cross at any numerical grade (01-70)
  • “DETAILS” – Request Genuine with Details
  • If you would like to specify a lower grade than listed on the holder, write your acceptable numerical grade (include suffix if applicable).

You will be charged the full grading fee even if your coin does not meet the minimum grade specified and is not encapsulated (since the coin completed the grading process and our graders rendered an opinion). For coins which do not meet the minimum grade specified, the result for the coins will show as DNC (Did Not Cross) as the only explanation.

There are instances when our grade can be a “No Grade,” (For “No Grade” explanation, see No Grades in this brochure), in which case your coin will be returned to you in the same holder.

Please keep in mind that it is not uncommon for different grading services to reach different conclusions about the grade of a particular coin. PCGS is not bound, in any way, by an opinion rendered by another grading service.

 
Can I submit Crossover coins for Secure services?
Yes, a mandatory $10 per coin fee applies to all Secure Crossover submissions. This is in addition to the service level grading fee.
 
Can I retain the CAC sticker on my Crossover coin upon submission?
Only if the coin does not meet the minimum grade. In those instances, it will be returned in the original holder and will retain the CAC sticker. Crossover coins that meet or exceed the minimum grade listed on the submission form will be cracked out and placed in a PCGS holder. In the event the coin does cross, you do not have the option of keeping the CAC sticker. For further direction on how to submit a Crossover, review our Submission Guidelines.
 
May I request the First Strike designation listed on my Crossover submission also be designated on the PCGS holder?
No. Since PCGS is unable to verify the designation per PCGS First Strike policies and procedures, a Crossover coin submitted with a First Strike designation from another third-party grading service will not be recognized. If the coin meets or exceeds the minimum grade listed on the submission form, it will be cracked out and placed in a PCGS holder without the First Strike designation.
 
May I request the Variety Attribution listed on my Crossover submission also be designated on the PCGS holder?
Yes. To determine if the variety you are requesting is recognized by PCGS, review the PCGS Variety Attribution program prior to submission. As PCGS has our own grading standards, not all varieties acknowledged by another third-party grading service may be recognized by PCGS. You may request a variety by following the Submission Guidelines.
 
What is the importance of the PCGS coin number?
The coin numbering system has several benefits to the industry and PCGS clients. PCGS coin numbers are a central part of our reporting databases: PCGS Population Report, PCGS Set Registry, etc. Outside vendors (such as auction houses and software vendors) use PCGS coin numbers as integral parts of their offerings.

Clients who list PCGS coin numbers on their submission forms assist in streamlining the receiving process of their orders and therefore assist with the overall turnaround time. Utilize the PCGS Coin Number Lookup when completing a submission form.

 
How do I determine the declared value of my coins?
A few options available to assist in determining a coins value are a PCGS Authorized Dealer, the PCGS Price Guide, previous auction results, or checking other industry publications and price guides.
 
Why do I need to provide a declared value for each coin submitted?
While completing the submission form, this information will assist in determining the appropriate service level and return shipping cost.
 
What happens if I fill out my submission form incorrectly?
Missing information will cause delays. To prevent any delays in the processing of your order, follow the Submission Guidelines. If PCGS determines additional information is required upon receipt of your order, we will contact you via e-mail or phone. Once proper authorization is obtained and the submission is corrected, your order will continue forward.
Note: Estimated turnaround times are delayed for orders with missing and/or incorrect information. Once the order is corrected in the PCGS system, the estimated turnaround time will begin.
 

What to Expect

How can I check the status of my order after it has been entered into PCGS’ system?
You may go to www.pcgs.com/membership/
 
Why is the status of my order stating “receive hold?” (via my online account)
Orders are placed on a “receive hold” if there is a discrepancy between the information listed on the submission form, the coins received, and current PCGS policies. PCGS will send an e-mail with an explanation of the discrepancy and request your authorization to correct. The submission will remain on hold until an e-mail reply with authorization is received. Once proper authorization is obtained and the submission is corrected, your order will continue forward. If you notice the hold prior to receiving an e-mail, please contact PCGS Customer Service for further details.
Note: Estimated turnaround times are delayed for orders with missing and/or incorrect information. Once the order is corrected in the PCGS system, the estimated turnaround time will begin.
 
Tracking details show my package was picked up by PCGS. Why is my submission not showing on my account?
Once packages are picked up from the various shipping agencies, they are brought to our secure facility to await processing. Depending upon the current influx of orders, it may take up to 2-4 business days for packages to be opened and entered into the system. Once the packages are processed, you will receive a confirmation e-mail and be able to see the order on your account. Rest assure packages are secure at all times.
 
What other communication may I expect from PCGS while my order is being processed?
PCGS will send three separate e-mails notifying you where your order is in process:
  • E-mail #1: Submission has been entered into PCGS’s system
  • E-mail #2: Grades have been finalized with a link to view grades online
  • E-mail #3: Submission has been shipped with a tracking number
 
When does my estimated turnaround time begin?
Upon receipt of the e-mail stating submission has been entered into the PCGS system. If your submission is established as a problem order, estimated turnaround time will begin when the problem is corrected.
 

General Grading

What are the PCGS Grading Standards?
The PCGS Grading Standards have been established by PCGS and are applied to every coin graded by PCGS. The standards are based on the 1-70 Sheldon Scale and are the reference we use for every coin we grade. For more information please view the PCGS Grading Standards.
 
What types of coins does PCGS grade?
PCGS grades most U.S. coinage, Mint Errors, Colonials, Fractional Gold, Patterns, Territorials, and World coins from 1600 to present.
 
Does PCGS grade tokens and medals?
PCGS will grade medals or tokens that were officially minted by the U.S. Mint and are capable of being encapsulated in a PCGS holder.
 
How do I submit GSA Carson City Morgan dollars for grading to receive the GSA designation?
GSA dollars can be submitted with raw coins, but must arrive in their GSA holder in order to receive the "GSA" designation on the PCGS label. Send the coins in the acrylic holder only. External packaging, original GSA acrylic holders, and certificates of authenticity will not be returned.
 
Will "GSA" Carson City Morgan dollars submitted for grading retain the GSA holder?
No. GSA Carson City Morgan dollars submitted for grading will be removed from their GSA holders and go through the grading process as raw coins. You do not have the option of keeping the original holder.
 
What is the Genuine Service?
Any coin that does not qualify for a numerical grade but is genuine may be encapsulated under our Genuine service. Only one option is allowed per submission form. There are three different genuine options:
  • Genuine with Details (default) (will print the coin problem as well as a details grade)
  • Genuine no Details
  • Do not holder Genuine-only coins
 
Can I receive the Genuine Service through Secure services?
Yes. Genuine services are available under Secure.
 
What if I don’t select a Genuine Service?
Your submission will automatically default to Genuine with Details.
 
Must I select one of the Genuine service levels?
Yes. PCGS currently offers the three options under the Genuine service. If you prefer not to have coins deemed genuine encapsulated, ensure you mark the “Do Not Holder Genuine” box on the submission form.
 
Are Genuine coins eligible for Variety Attribution?
Yes. Genuine coins are eligible for the Variety Attribution service. For a list of varieties PCGS currently recognizes, go to Variety Attribution.
 
Can Genuine coins be used in the Set Registry?
Yes. Genuine coins will continue to be eligible for Registry sets. Coins in genuine holders will have a set value of one (1). Genuine coins are not eligible for "low ball" sets.
 

Order is Completed

What is a “No Grade?”
PCGS experts may encounter coins which, for one reason or another, cannot be assigned a numerical grade. These “No Grade” coins fall into three categories: (1) problem coins, (2) inconclusive, or (3) ineligible “No Grades.” In the first category, coins will be placed in a PCGS Genuine holder (except where noted). Coins in categories two and three will be returned un-encapsulated. Go to PCGS Grading Standards for further details.
 
Will I receive a refund for coins that receive a "No Grade?"
No. By signing the PCGS submission form, you agree in the event that PCGS rejects any coin for grading in accordance with the PCGS grading standards and procedures, we shall not refund the fees paid because the determination to reject the coin required a review by PCGS grading experts. For additional information and policies on submitting coins, please see the back of your submission form or reference the PCGS Collectors Club Agreement.

The only “No Grade” PCGS will refund is (no exceptions): N96. Further explanation of this code may be viewed under the PCGS Grading Standards.

 
Where may I check the validity of my PCGS certification number?
Certification Verification allows you to enter a certification number and pull up details pertaining to the encapsulated coin.

Important Note: Verification of certification numbers on the PCGS Certification Database does not eliminate the risk of buying counterfeit and/or altered coins, because persons who manufacture such coins may also counterfeit PCGS grading inserts using actual certification numbers derived from public sources. Always verify the legitimacy of any transaction before proceeding.

 
What if the information on Certification Verification differs from the PCGS holder?
There are certain instances when the information listed on Certification Verification differs from the insert encapsulated with the coin. In the event this occurs, please contact PCGS Customer Service at [email protected] to resolve any discrepancies. Ensure your e-mail is accompanied by legible pictures (front and back) of the coin in its PCGS holder.
 
Is it possible to receive a further explanation as to why my coin(s) received the grade/code listed on the insert?
The information listed on the insert (encapsulated or within the mylar flip) accurately describes the condition of the coin. This is the extent of information available. The PCGS website has additional resources available to assist with learning more about the grading process and PCGS Grading Standards.
 

Shipping

Where can I find shipping instructions?
Shipping instructions are located within the < a href="/SubmissionGuide.html">PCGS Submission Guidelines.
 
Can I send multiple orders in the same box to PCGS?
Yes. You may send us more than one submission at a time in the same box. If you do this, be sure and fill out the “Package Information” block at the top of the submission form. Be sure each individual order has its own submission form and method of payment. To assist with turnaround times, clearly notate the fastest service level on the outside of your package.
Note: We are unable to combine orders for return shipment.
 
How should I package my coins for safest transport during shipping?
PCGS recommends housing your coins individually in 2 ½” x 2 ½” mylar flips (we do not accept acrylic snap cases or cardboard and stapled coin holders). Place the coin in the inside front pouch of the flip so the openings of the flip are not exposed. Note: PCGS highly recommends you use mylar flips when submitting any of your coins for grading. The inert mylar flips will be a better storage unit for your coins while they are in the grading process here at PCGS.
Except for Regrades or Crossovers, label each item using a sticker. Write the submission number and the corresponding line number for that item on the sticker and place it on the flip.

Rubberband the coins (while in the mylar flips) together for each submission per the order listed on the submission form. This will ensure each order is received as itemized on the submission form and is kept separate from other orders sent in the same package.

Package your coins with bubble wrap or Styrofoam to cushion your coins while en route to PCGS

Be sure to tape the entire package. By taping the package well, you’ll reduce the chances of tampering during shipping and prevent items from slipping through the openings in the box. (Paper tape is required on orders sent via Registered Mail.)

Mark the outside of the package with the fastest service level (EXPRESS, REGULAR, MODERN, etc.) you are sending. For complimentary submissions, please mark “CLUB.” This will help expedite the process of your order

 
Do the grading fees include shipping and handling fees?
No. Shipping/insurance and handling fees are in addition to the grading fees.
 
How do I determine my return shipping cost?
Shipping rates may be located on the back of PCGS submission forms or on the PCGS website. Shipping fees are calculated by the number of coins submitted and the total declared value of the submission. Return shipping fees are required for each submission form. You may not combine shipping for multiple orders.
 
What carrier should I utilize to mail my submissions to PCGS?
PCGS recommends sending your submissions via USPS Registered Mail to PCGS, P.O. Box 9458, Newport Beach, CA 92658.

If shipping via FedEx (Overnight or 2-Day), ship to: Collectors Universe, 7000 Barranca Parkway, Irvine, CA 92618. Ensure you notate “Hold for Pickup.” This address will not accept FedEx Ground.

For shipping costs associated with the carriers mentioned above, please contact them directly. No UPS or DHL shipments will be accepted.

 
May I request multiple orders mail together upon completion?
No. While you may send us more than one submission at a time in the same box, PCGS will return each order individually.
 
What carrier will PCGS utilize to return my orders upon completion?
PCGS returns all orders Priority, Express or Registered Mail (based upon the declared value). If you choose to have your submissions returned via FedEx or USPS Express Mail Services, you must have your own account with FedEx or USPS and you are responsible for your own insurance. A $2 fee per order is required if you choose to use your own shipping account.
 
Does the estimated turnaround time include shipping?
Estimated turnaround times do not include the time it takes for a package to travel to and from PCGS. Please contact the shipping carrier utilized for details pertaining to their specific transit times
 

Miscellaneous

How do I stop future (recurring) billing for my membership or online subscription?
Log in to your account utilizing the e-mail address and password PCGS has on file. Once logged in, scroll to the bottom of the page to the area that shows your recurring orders. Click on the "Stop Future Billing" button above the membership and/or subscription you would like to stop future (recurring) billing. This will stop future charges for the specific membership and/or subscription the above steps were completed for. If you opt to sign up once again, you will pay the current rate posted at the time of purchase.
Note: If the charge is currently in process, this button may not be available. In this case, you need to wait for the transaction to post. After the transaction posts, contact PCGS Customer Service for further assistance.
 
Can PCGS buy, sell, or determine the value of my coins?
No. As a third-party authentication and grading company, PCGS does not buy, sell, value, or appraise coins. PCGS does offer the PCGS Price Guide, a compiled database of the latest sales prices reported to PCGS by a respected auction house, EBay, or PCGS Authorized Dealers. If you are interested in buying, selling, or determining the value of your coins, you may want to contact a few PCGS Authorized Dealers.
 
What is my coin worth?
PCGS does not value or appraise coins. The PCGS Price Guide is a compiled database based on the latest sales prices reported to PCGS by respected auction houses, EBay, and PCGS Authorized Dealers. PCGS continually updates the PCGS Price Guide.

Note: All sales prices reported to PCGS were for a specific PCGS graded coin. The actual market value of the coin(s) may differ from what is indicated on the PCGS website.

 
How can I be sure my coins are safe?
From the moment your coins arrive in our facilities until they are returned to you, PCGS takes great care to ensure the safety of your valuables. In addition to being covered by our liability insurance while on our premises, your coins are further protected by our highly-trained security personnel and state-of-the-art security systems. Each of these measures reinforces our commitment to protecting your coins throughout the grading process.
 
How do I know the coin I send to PCGS is the same coin I will receive when returned?
The only coins at the PCGS facility are coins submitted by our clients. Great care is taken to maintain the integrity of each order. From the moment each package is received by PCGS it follows a very strict and controlled tracking process. The opening of each package is recorded with full audio and video. As the receiver opens the package all the contents are verbally described and recorded. As each coin is removed from the package a bar coded label is prepared which is immediately attached to the flip containing the coin. Another bar coded label is affixed to the box containing all the coins from that submission.

As the order proceeds through the various stages of grading, all the coins in the submission are continuously kept together in the bar coded box. Each individual coin is always kept in its bar coded flip unless actually being graded or eventually placed in a PCGS plastic holder. Throughout the entire time a coin is at PCGS our computer system tracks it and can tell us exactly where it is. Under no circumstances are coins from separate orders ever combined or co-mingled. Each order is kept intact in its own box as it moves along through the various processes within PCGS.

 
How many PCGS experts (graders) review my submission?
Every coin submitted to PCGS for grading is reviewed by a minimum of two and in most instances three or more of our grading experts. Our grading experts collectively have many decades of experience and have graded more than 24 million coins over the past 26 years.

Each grader operates independently and without knowledge of any other grader’s opinions. Each grader records the results of their grading in our computer system which utilizes time-tested rules based logic to determine and track each coin’s grade. After each coin has been graded by the graders it is reviewed and the grade is verified by one of our most senior experts.

Our grading staff has seen and graded almost every major rarity. For a more detailed look at the PCGS grading process you can view the video on the following page: http://www.pcgs.com/services/.

 
Why don't graders and sealers wear gloves while handling coins?
PCGS graders and sealers are experts in the proper care and handling of coins. While gloves offer additional protection, they reduce the tactile sensations necessary to properly manipulate coins during the grading process and could increase the chance of dropping a coin.
 
What should I do if my coin is labeled incorrectly?
In the event this occurs, please contact PCGS Customer Service at [email protected] to resolve any discrepancies. Include in your e-mail a brief description of how you feel the coin is labeled incorrectly and attach legible pictures (front and back) of the coin in its PCGS holder. A Representative will review your inquiry and let you know the best way to move forward
 
Can I drop my submissions off at PCGS headquarters?
NO. PCGS is a secure facility and is not open to the public. PCGS offers three ways to send your coins for authentication and grading:
  • Mail
  • PCGS Authorized Dealer
  • Trade Shows
 
What is meant by “on-site grading?”
Throughout the year, PCGS travels to several coin trade shows and offers “on-site” grading. This is an opportunity for clients to submit their coins for authentication and grading at the trade show. The process from start to finish is conducted on-site with clients picking up their order by the end of the show. To view a list of shows PCGS will be offering “on-site” grading, you may visit our Show Schedule. As this service is limited, ensure you read the “comments” section under each show for additional details.
 
I'm out of submission forms, how do I get more?
PCGS recommends you submit utilizing either the online PCGS Submission Center or print a PDF submission form. You may contact PCGS Customer Service at [email protected] for hard copies
 
What does PVC residue do to a coin and how can I avoid it?
PVC (or Poly-Vinyl Chloride) is a chemical used to soften plastic so it can be formed into a variety of vinyl coin holders. PVC can leach out of the holder and onto the surface of your coin, leaving a greenish film or residue that will eventually etch the surface of your coin, thus reducing or destroying its value. PCGS recommends using PVC-free, mylar flips. PCGS will not place coins with PVC residue in a PCGS holder.
 
Can my coin change appearance after being placed in a PCGS holder?
It is extremely unlikely that your coin will change appearance within a PCGS holder. The PCGS holder was designed specifically for the long-term storage and protection of your coins. The holder itself is made of inert materials that keep your coin safe. The sealed holder inhibits the entrance of atmospheric gasses and contaminants that might harm your coin. Even so, common sense dictates that you should keep your PCGS graded coins safe for a lifetime. Avoid humidity and excessive temperature swings by keeping your coins in a dry environment, preferably at a constant room temperature. It’s also important to note that PCGS’ holders are sonically sealed but not air tight.
 
How do I become an Authorized Dealer?
To become a PCGS Authorized Dealer, you must meet the following requirements:
  • Applicant must have been a fulltime coin dealer for at least three years.
  • Applicant must have capitalization of $100,000 or more including inventory.
  • Applicant must have a minimum of three credit references.
  • Applicant must have a minimum of three PCGS Authorized Dealer references.
  • Applicant and key employees must not have been convicted of a felony in the past five years.
If you feel you meet these requirements, please contact PCGS Customer Service at [email protected] to request an application.
 
What is the PCGS Population Report?
The PCGS Population Report is a compendium of all coins graded by PCGS. The “Pop Report” (as it is known popularly) shows the number of coins graded in all condition levels and is useful in interpreting rarity.
 
What is the PCGS Set Registry?
The PCGS Set Registry is a program that allows collectors to showcase their collection(s) online and to rank their coins against those of other collectors. If questions still remain after reviewing the details listed online, please contact Set Registry at [email protected].
 
What is the “shared” column I see while checking the status of my order online?
The “shared” column refers to whether an order is viewable by the general public or listed privately. By clicking the “share order” link, you are allowing PCGS to share order information with other collectors. This is an option you may control as PCGS has found often times submitters opt to share with others to know current trends and/or coins being submitted to PCGS. PCGS will not list information regarding your specific account or order details viewable to the public.
 
Is my coin eligible for “First Strike” designation?
Beginning in 2005, PCGS began designating coins packaged and delivered by the U.S. Mint in the 30-day period following the initial sales date of a new product as First Strike. PCGS has very specific rules and regulations for First Strike submissions. Please review the First Strike requirements prior to submission.
 
Where can I find more information about coins?
PCGS launched PCGS CoinFacts, the largest online encyclopedia based information site for U.S. coins available. PCGS CoinFacts has a large amount of information available, including, but not limited to: metal content, exact dimensions, weight, recent and historical auction prices. You may sign up for a free one-time 10-day trial by going to PCGS CoinFacts. Once the trial membership expires, you will be charged the monthly rate unless you cancel before the trial period ends.
 
What size holder will my coin need to be encapsulated in?
PCGS currently offers three different holders: standard, oversized, and jumbo-sized. To determine the appropriate holder for your submission, please contact PCGS Customer Service at [email protected]. Although offering three options has expanded the coins PCGS can holder, there may be a select few we are currently unable to accommodate.

Examples:
Standard: 25th Anniversary Silver Eagle
Oversized: 5 oz. America the Beautiful
Jumbo-sized: 90mm. Gold Panda 1kg.