FAQ's

Questions
  1. Are gift cards available?
  2. How do I stop recurring billing so that I don’t get charged for another membership in one year?
  3. What credit cards do you accept?
  4. Is my credit card information secure?
  5. How can I view my recent/past orders?
  6. Are there taxes applied to my order?
  7. I was charged twice for my order, how do I get the extra charge refunded?
  8. I have a question not covered here. How do I contact you?

Answers

Q: Are gift cards available?
A: Not at this time.
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Q: How do I stop recurring billing so that I don’t get charged for another membership in one year?
A: Go to "Your Account," and scroll down to the "Auto-Ship Order" section. Click “Stop Future Billing” to stop recurring orders.
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Q: What credit cards do you accept?
A: We accept Visa, Mastercard and AMEX.
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Q: Is my credit card information secure?
A: Yes
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Q: How can I view my recent/past orders?
A: Click on "Your Account" and scroll down to the "Order/Billing History" section. Your orders are listed here.
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Q: Are there taxes applied to my order?
A: There are taxes applied to orders placed from Texas.
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Q: I was charged twice for my order, how do I get the extra charge refunded?
A: Please contact customer service at 1-800-447-8848 and a representative will be able to assist you.
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Q: I have a question not covered here. How do I contact you?
A: Please contact customer service at 1-800-447-8848 and a representative will be able to assist you. Or, you can email us using this form
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