October 5, 2012
A recent addition to the PCGS website is the step-by-step U.S. Submission Guidelines. This is another tool available at PCGS.com aimed at enhancing the overall submission experience. I encourage all clients to read whether you are getting ready to send your first submission or are a submission pro. Reading through the guidelines is time well spent. For new members, it will help shed light on the overall process. For existing members, it will refresh and update you on changes since placing your first order.
PCGS Customer Service is available to assist you with your submissions at (800) 447-8848 or via email at email@example.com. A Customer Service Representative will be available Monday through Friday from 7:00 a.m. to 5:00 p.m. (PST).
To join the Collectors Club, visit www.pcgs.com/join.